About Chimerine - woman in cozy cream knit sweater in a wooden cabin

About Chimerine


Chimerine started with one question: why is it so hard to find clothes worth keeping? Inspired by French fashion's less-but-better philosophy - which is where our name comes from - we curate a small collection of pieces we'd actually wear ourselves, care about fit and fabric over trend, and stand behind everything we sell. Welcome to Chimerine - we're glad you're here.

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FAQ

How long will it take to receive my order?

Here are our estimated delivery times:

  • Handling time: 1-3 business days
  • Transit time: 5-8 business days
  • Estimated delivery time: 6-11 business days

What is your return policy?

We offer a voluntary 30-day return window from the date of delivery. For complete details, please visit our Return Policy page.

There's a problem with my order - what should I do?

We're sorry to hear that. Please reach out to us at chimerine.support@gmail.com with your order number and a short description of the issue - photos are helpful if the problem is with the item itself. We'll get back to you and work with you to sort it out, whether that means a replacement, a refund, or something else that makes it right.

Do you offer free shipping?

Yes, we offer free shipping on all orders. For more information, please check our Shipping Policy.

How can I contact customer support?

You can reach our customer support team through our Contact Us page or by emailing us at chimerine.support@gmail.com.

Trust Badges

30-DAY RETURNS

Not quite right? Return any item within 30 days of delivery for a refund. No fuss, no hassle.

FREE US SHIPPING

We offer free shipping on all orders within the United States, so your items arrive safely and conveniently.

CUSTOMER SUPPORT

Our dedicated support team is here to help, 7 days a week. Get in touch with any question or concern.